24/7 Web Support
We continuously strive to make our products and services better for our Clients. We provide 24/7 maintenance and support via support tickets and email.
Our Support Rates
Our support rates vary on the type of support you need. Please note that our prices are subject to change without prior notice. Our support rates are very competitive and its rare to find 24/7 support for a web company.
File a Support Ticket
Create a support ticket through our system or email support@wowebsites.com — please expect us to get back to you within 24 to 78 hours. If your request is urgent, please do not use the support email.
Urgent Support
For all urgent support please email urgent@wowebsites.com and we will get back to you promptly. Please bear in mind that all urgent tickets are subject to our professional fees.
Support FAQs
Having a reliable support system is essential for maintaining a successful online presence. Our support team is here for any issues you may encounter relating to your website.
WordPress FAQs
Whether you are a novice to the WordPress platform or a seasoned user, we have compiled a list of Frequently Asked Questions (FAQs) to help you navigate the world of WordPress.
Web Dev Definitions
Here are the essential terminologies to effectively communicate with your web developer. As a significant part of the web process, clear communication is paramount for successful collaboration.