- Consistency Matters More Than Virality
Everyone wants a viral moment, but what actually builds an engaged audience is showing up consistently. I’ve seen brands chase trends, hoping for one big win, only to burn out when it doesn’t happen. Instead, post regularly—even if it’s just a few times a week—and keep your messaging clear. Small businesses can use scheduling tools like Later or Buffer to maintain a steady presence.
- Engagement Over Follower Count
It’s easy to get caught up in numbers, but 1,000 engaged followers are more valuable than 10,000 who never interact. I’ve worked with brands that had massive followings but struggled to generate real business because they never engaged their audience. Respond to comments, ask questions in captions, and create polls. Tools like Sprout Social help track engagement beyond just likes.
- Tell a Story, Don’t Just Sell
One of the biggest mistakes I’ve seen businesses make is treating social media like a sales flyer. Instead of constantly promoting products, share behind-the-scenes content, customer testimonials, or the story of how your business started. People connect with stories. Brands that do this well see higher engagement and loyalty. Need inspiration? Follow brands like Glossier or Duolingo for creative storytelling ideas.